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The Total Economic Impact of Salesforce Order Management Featuring Forrester Consulting
Featured Speakers:
Featured Guest: Veronica Iles, Senior Consultant, Total Economic Impact™, Forrester
John Cardaris, Senior Product Marketing Manager, Salesforce
Lindsey Avchen, Director Product Management, Salesforce
The post-purchase journey is increasingly becoming the best way to win customer loyalty. To stay relevant today, brands need flexible, omnichannel purchasing options and agile fulfillment.
Join us to hear a guest speaker from Forrester share insights from a commissioned Total Economic Impact™ study conducted by Forrester Consulting on behalf of Salesforce, which interviewed seven global customers that realized significant cost savings and business benefits by leveraging Order Management to improve their customer experience.
During our webinar, you’ll learn how businesses can:
- Increase profit through sustainable and flexible fulfillment channels
- Drive efficiency and generate revenue from the service center
- Cut costs from existing legacy IT systems