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Infuse Recurring Revenue With Customer Obsession

Featured Speakers:

Lauri Palmieri, VP Tech Industry Strategy, Salesforce
Guest Speaker: Liz Herbert, VP Principal Analyst, Forrester

Organizations who use customer obsession as a basis for their revenue strategy are more likely to succeed at engaging and satisfying customers. This is becoming a critical strategy for today's top brands looking to stand out amidst an increasingly competitive recurring-revenue-based market.

Join us for a discussion of a commissioned Forrester Consulting study conducted on behalf of Salesforce, on how organizations can achieve success with their recurring revenue strategy discussing:

  • How should I start my journey toward customer obsession?
  • The current state of recurring revenue and why delivering resilient, high-quality service is the key to success
  • Understanding why the disconnect between data insights and RevOps impairs customer satisfaction
  • What approach do you need to thrive?

 

Access the webinar now.

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