Energy customers and regulators are asking utilities for new services to achieve sustainability and net-zero goals. Utilities have been offering such programs for decades in the form of energy efficiency (EE) and demand-side management (DSM) programs. Today, as customer appetite grows for clean energy options and for assistance with solar installations, electric vehicles, and battery storage, how will utilities be able to act quickly to expand their program portfolios?

The business agility and transparency required for effective EE, DSM and clean energy projects can stretch the limits of traditional utility CIS and CRM solutions. But the right tools and strategies can create strong Utility-Customer partnerships that benefit everyone.
Join us to learn how Salesforce brings utilities and customers together around clean energy programs. You’ll leave with an understanding of:

• Ways utilities can supply comprehensive energy and carbon insights to customers as a value-added service
• Tactics for using automation, intelligence and real-time data to achieve faster time-to-value for new energy products and services
• Strategies for pulling together a customer-centered experience for both customers and employees on the Salesforce Energy & Utilities platform.