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Learn How to Deflect 29% More Cases with Self-Service

Featured Speakers:

Noopur Bakshi, Senior Director, Product Management, Salesforce
Christina Keohane, Product Marketing Manager, Salesforce

59% of customers today prefer self-service tools for simple questions. Implementing a powerful self-service solution not only meets customer demands but helps your business deflect cases, cut costs, and prioritize complex issues.

In this webinar, we’ll share implementation best practices, see a demo and share the cost-savings impact of using Salesforce Self-Service.

You’ll learn how to:

  • Empower customers to resolve issues themselves first
  • Deflect 29% more cases with Self-Service and AI-powered chatbots
  • Build authenticated customer portals (with a demo!)
  • Reduce service costs by surfacing guided workflows

 

Access the webinar now.

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