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How to Scale Service with Generative AI and Service Cloud Einstein
Featured Speakers:
Khoa Le, VP of Product, Service Cloud Einstein & Bots, Salesforce
Allegra Margolis Heath, Sr Director, Product Marketing - Service Cloud Platform & Automation, Salesforce
Meagan Meyers, Sr Manager, Product Marketing - Service Cloud, Salesforce
Companies around the world are struggling to balance dueling priorities of meeting customer demands and driving agent productivity. As a result, the need for both efficient and intelligent service is rising and AI is now an imperative. And Generative AI has the potential to help companies connect with customers in new ways. Join us to learn how Service Cloud Einstein and Einstein AI will change the game for customer service and enable companies to:
- Personalize every interaction with trusted data
- Boost service team productivity by automating tasks
- Build and deploy AI solutions faster across all channels