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Build a Customer Company with Modernized Contact Centers for Financial Services

Featured Speakers:

Gary Samuels, Vice President, Industry Business Consulting, Salesforce
Tina Jacoby, Industry Solutions Specialist, Salesforce
Ben Altom, Industry Solutions Specialist, Salesforce

Financial organizations are reimagining their contact centers to drive better client satisfaction, improved employee productivity, and more. Hear the latest insights from our State of Service Report and about trailblazing customers at the forefront of service innovation. We’ll be discussing the automation journey, how to efficiently scale, and best practices to deliver seamless, personalized experiences in real-time.

 

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