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Leverage AI+DATA+CRM to Deliver Superior Member Experiences

Featured Speakers:

Hetal Kamdar, Director, Technology & Product - Capital District Physicians' Health Plan
Joe Pulice, Senior Manager - Global Payer, Industry Marketing, Salesforce
Sam Murphy, Senior Director, Industry Go To Market, Salesforce
Alexis Guinebertiere, Director, Solution Engineering, Salesforce

Efficiently connecting your organizations data is the key to providing the user experience that members expect from their benefits. Over 300 global healthcare leaders (79% of respondents) cited increased efficiency and reduced operation costs as a top priority for investments. Couple these expectations with economic uncertainty and overworked staff, and it’s no wonder that companies are excited about the possibility of AI to optimize their processes.

Join our webinarand hear from a health insurance industry leader who is driving digital optimization in Sales, Service and Care Management. Learn how an API-lead approach allows health-IT teams to think beyond the back office, and include the user experience.

Our conversation will cover:

  • How payers leverage AI-accelerated automations for Sales, Service and Care Management
  • Why CRM is key to process optimization across the health insurance enterprise
  • Opportunities to leverage APIs to up your level of engagement and experience

 

Access the webinar now.

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