Discover the power of the Salesforce platform to optimize mission-critical business processes. Part 2 of this practical, “how to” webinar series will delve into Service Process Automation, showcasing how Salesforce's solutions can deliver personalized service experiences across multiple channels, including self-service, chatbots, and contact centers. See and hear how to use Salesforce's low code tools to streamline the development of both simple and complex service requests and provide delightful user experiences for both customers and service agents.