Chatbots have been around for a long time but with recent innovations like generative AI, the benefits of chatbots to both the customer and the agent have become increasingly apparent. Today, Chatbots help create better, seamless customer experiences by providing AI-powered answers to the most common questions and they help boost agent effectiveness and efficiency by leveraging AI to classify and route cases more accurately. And when you pair chatbots with trusted CRM data and a powerful workflow engine, they deliver the most personalized responses and can take actions for faster resolution.

Join the webinar to see first hand how bots can take your customer service to the next level through live demonstrations of predictive, generative and autonomous use cases.