Asset-centric businesses are facing a strategic imperative to change how they deliver service and value to their customers. Today, they’re stuck in a world of reactive, lower margin break-fix service. Where they want to go is the world of proactive service, where they can differentiate their business and secure more profitable recurring revenue streams. But, this is traditionally very hard because they don’t have a way to understand and act on information from assets out in the field.

Join us to learn about the trends and opportunities that lay ahead for asset-centric organizations and how Salesforce Field Service will help companies shift from reactive to proactive service, increase asset uptime, and delight customers with the power of AI and data. With Proactive Asset Management you will be able to:

• Fully understand the health and performance of assets by ingesting real-time data via Data Cloud
• Deploy faster with out-of-the-box AI models to calculate predictions and actionable insights
• Drive productivity for back office teams and mobile workers with insights in the flow of work