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Why Service Cloud for Digital-First, Customer-Centric Service

Featured Speakers:

Matthew Paupst, Vice President, Global Technical Support, Crestron Electronics, Inc.
Liz Williams Simms, Director, Product Marketing, Salesforce
Sarthak Mishra, Director, Corporate Strategy, Salesforce

Your customers want to be treated like humans, not numbers: in fact, 82% of agents and 76% of mobile workers say customers expectations are at an all-time high according to our latest State of Service report. That’s why it’s never been more important to go all in on customer relationships. Join this webinar to hear candid insights from our experts on why companies choose Salesforce Service Cloud for digital-first, customer-centric service.

During this webinar, you will:
  • Discover the specific features and capabilities that set Service Cloud apart
  • Hear directly from a customer who evaluated ServiceNow CSM and ultimately chose Service Cloud
  • Learn about the key factors that influenced their decision to partner with us
  • Understand the tangible business impact since implementation
Learn from other industry leaders about their journey and challenges selecting the right customer service solution and leave with the knowledge and confidence to make an informed decision.

 

Access the webinar now.

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