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3 Ways AI can make your agents’ work easier, increase customer loyalty and improve the bottom line

Featured Speakers:

Sherin Sunny, Sr. Director, Product Management, Salesforce
Meagan Meyers, Sr. Product Marketer, Service Cloud Einstein, Salesforce
Cory Anderson, Associate Product Manager, Salesforce

We are only beginning to understand transformative impact of Generative AI in shaping customer experiences, but one thing is clear; companies that use it effectively will come out on top. Deploying AI in the flow of work empowers agents to provide fast, personalized, and seamless experiences that boost productivity, increase CSAT, and reduce costs. In fact 93% of service pros say AI saves them time on the job, so it’s no surprise that 83%of CX leaders plan to increase their investments in AI in the next year.But getting started isn’t easy.

In this webinar, we’ll show you 3 ways AI will help you take your service operations to the next level. You’ll also hear from product experts, see a live demonstration of recent Einstein for Service innovations and get a sneak peak into what's coming at Dreamforce this year. So join us to learn how enterprises can leverage Einstein for Service to:
  • Make work easier for your agents with smart predictions and recommendations at your their fingertips
  • Proactively serve customers, helping to reduce agent effort and service costs
  • Resolve cases faster while delighting customers

 

Access the webinar now.

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