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Proving AI ROI: How to Measure Success with Agentforce
Upcoming Webinar
March 12, 2025 04:00 PM GMT
Featured Speakers:
Jim Roth, President, Customer Success, SalesforceBernard Slowey, SVP, Digital Customer Success, Salesforce
Lucy McClelland, Director, Customer Success, Salesforce
- Measuring and proving ROI with key metrics like case deflection, resolution rates, and CSAT
- A first look at the new Agentforce metrics dashboard
- Balancing the science of knowledge and the art of service for smarter AI agents
- Best practices for managing AI agents like human employees, plus key learnings
Access the webinar now.
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