AI at the Grid Edge: Using Customer Asset Data to Improve Utility Service

Discover how to create more value from service through every stage of an asset's lifecycle.

The use of customer-owned distributed energy resource (DER) products is on the rise. From solar panels, smart home devices, and electric vehicle (EV) chargers, these assets are becoming increasingly prevalent in consumer households. 

This presents a unique opportunity for energy retailers, energy service providers, and utilities. You can derive more value from the growing amount of customer-owned assets by taking an asset-centric service approach that uses data and AI to efficiently manage every stage of the asset service lifecycle.

Read this guide to learn how to set up your utility company to use asset data and AI to achieve asset-centric service and the key factors for success. 

 
 
 

Get more value from customer-owned asset data.

This guide explores:

  • The impacts of distributed energy resources (DERs) on utility service strategies
  • The value of an asset-centric service approach for energy and utility companies
  • How data and AI help utilities efficiently manage DERs and customer relationships

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