Salesforce - 5 Ways to Make Service Easy for Today’s Customers e-book - Salesforce.com

5 Ways to Make Service Easy for Today’s Customers

Questions? Call us at 1-800-667-6389.

CEB recently conducted a survey of more than 125,000 customers to see what impact service has on loyalty and how businesses can drive that loyalty. They found 96% of customers felt that high-effort customer service experiences make them feel more disloyal to a company. The message is clear: businesses need to make customer service easier for their customers.

This e-book will cover five ways to make service frictionless for your customers including:

Delivering consistent customer engagement on every channel
Empowering customers with self-service and mobile options
Equipping agents with a single source of knowledge

Download the free e-book today and learn how to make your customer service experience frictionless!

First name Enter your first name

Last name Enter your last name

Job title Enter your title

Email Enter a valid email address

Phone Enter a valid phone number

Country/Region Select your country

By registering I confirm that I have read and agree to the Privacy Statement.

This field is required.

Sign up and get our free e‑book.