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- Heroku, which enables enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.
- Salesforce Mobile SDK, which lets users harness the power of the Salesforce Platform within stand-alone mobile apps.
- Salesforce Mobile Publisher, which empowers creators to build, brand, and publish engaging mobile apps with clicks and no code.
- Einstein Bot Builder, which makes AI-augmented customer engagement accessible for nearly any business. Customers can quickly create bots, train with existing customer service data, and enable inline bot feedback.
- Salesforce Hyperforce, a new multi-cloud platform infrastructure that powers the Customer 360 Platform and other Salesforce products. Hyperforce uses cloud-native architecture to support public cloud providers, allowing customers to deliver multiexperience apps with greater security, speed, and scale.