Forrester Study on the Total Economic Impact of Salesforce Lightning for Service Cloud.
Learn how companies are transforming customer service with Salesforce Lightning for Service Cloud.
Companies that switched to Salesforce Lightning for Service Cloud are already seeing great results:
Achieved 475% ROI
Increased Net Promoter Score by 5 points
Reduced support handle time costs by $2.5M
Read the Forrester Study and learn how companies are delivering personalized customer service with Salesforce Lightning.
The Total Economic Impact™ Of Salesforce Lightning For Service Cloud May 2019 commissioned study conducted by Forrester Consulting on behalf of Salesforce.