See what’s driving exceptional nonprofit service today.

Five service trends every nonprofit needs now.

For nonprofits, the service demands that increased during COVID haven’t lessened up. Now audiences want more support and more connection, more often. How can nonprofits answer the demand?

We gathered insights from 8,000 customer service professionals globally, including 100 nonprofit representatives.

From automation to personalization, we pinpointed five critical trends that define the most successful nonprofit service delivery. Read our report to learn more, including how these insights can work for you.

Cover of State of Service for Nonprofits report with mobile device and headshots of people using phone, iPad and headset.

Want to learn more about Salesforce's commitment to nonprofits, educational institutions, and philanthropic organizations? We believe in technology for social good. Visit Salesforce.org >

First name Enter your first name

Last name Enter your last name

Job title Enter your title

Email Enter a valid email address

Phone Enter a valid phone number

Industry Select your industry

Country/Region Select your country

By registering I confirm that I have read and agree to the Privacy Statement.

This field is required.

See what’s driving exceptional nonprofit service today.

Five service trends every nonprofit needs now.

Get the report.