Put relationships at the heart of health with the #1 AI CRM.*

Watch the full Health Cloud playlist.

Health Cloud is the trusted, connected platform powering the business of healthcare and life sciences. By bringing together clinical and nonclinical data, Health Cloud helps you deliver better experiences and health outcomes. See how Health Cloud helps:

Boost experiences with trusted, secure, and ethical AI
Provide hyper-personalised care services with data harmonised in a single place
Unlock efficiencies and savings with automated, actionable insights

Sales automation functions for pharma/biotech customers are currently not provided by Salesforce and will not be available from Salesforce until September 2025 or later.*

Questions? Call us at: +353 14403500

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Reimagine engagement with a 360-degree view of each patient, member, provider, and customer.

Customer 360 for Health

Scale experiences, increase efficiencies, and deliver better care with a single, holistic view of every patient, member, provider, and partner.

Lower costs and automate health team workflows with AI
Hyper-personalise health experiences throughout care journeys with data
Deliver individualised care and service in real time, from anywhere

Customer 360 for Providers

Build personalised patient experiences by incorporating systems and combining clinical and nonclinical customer data on one platform.

Collaborate easier with care teams with advanced AI
Create real-time patient experiences with rich data
Connect processes with automation to eliminate costly, repetitive tasks

Customer 360 for Pharma

Acquire, support, and engage patients throughout their health journey with a connected engagement platform.

Personalise the patient engagement process with AI
Drive patient service team collaboration with data
Hyperscale the product lifecycle with automation

Customer 360 for Payers

Automate health business workflows and efficiently manage member journeys from enrollment to service to care management and beyond.

Curate trusted health experiences with AI
Connect and automate data from quote to care
Collaborate on a member-first data platform

Watch the playlist

Customer 360 for MedTech

Manage commercial processes, build provider relationships, and engage with patients in a more efficient, compliant, and personal way.

Enable curated omni-channel customer engagement with AI
Break silos on a collaborative life sciences platform
Empower efficiencies with automation

Customer 360 for Public Sector Health

Improve treatment and prevention for constituents, beneficiaries, veterans, and citizens alike.

Deliver faster, more connected patient experience at first contact
Streamline public provider, payer, and beneficiary interactions
Enable secure data sharing and interoperability

Salesforce customers have seen:

+33%

Care Plan Adherence

-29%

Operational Costs

+35%

Patient/Member Acquisition

*Source: 2021 Customer Success Metrics Study of 612-618 Financial Services Insurance Customers

Let’s talk about how the world’s #1 CRM can grow your business.

Talk to an expert: +353 14403500

+50%

SALES PRODUCTIVITY

-23%

IN SALES CYCLE TIME

25%

revenue from service contracts

25%