Sales teams track their personal quota, their team quote, forecast gaps, and likely deals in their pipeline in a dashboard.

Be a fast mover in IT modernization.

Teams of autonomous agents and technology solutions from Salesforce help you extend your workforce and quickly deliver on the mission. With Salesforce, Defense and National Security organizations can increase IT flexibility, enhance productivity, create decision advantages and safeguard sensitive data, wherever the mission demands - from unclassified to classified needs.

Supplier relationship management console

De-risk supply chains & speed up acquisition

To protect critical supply chains, defense, national security, and industrial base organizations must quickly identify and mitigate risks. Supplier Relationship Management (SRM) is a key component, systematically managing the full lifecycle of suppliers to assess their contributions and improve performance. With Salesforce, supply chain professionals can swiftly develop and implement mitigation plans, leveraging AI-recommended actions and automated processes to build robust and resilient supply chains.

Dashboard for inventory status for supply chain

How it works:

Secure critical supply chains, by creating one unified view, removing friction, and enabling your teams to act fast.

  • Continuously assess vulnerabilities. Leverage active monitoring and automatic alerts to proactively identify supply chain threats.
  • Mitigate supply chain risk faster. Put mitigation plans into action with a unified view of supplier performance, compliance, and operational risks. Develop strategies quickly with AI recommended actions.
  • Grow and align the industrial base. Remove friction and standardize processes to qualify, onboard, and contract seamlessly with shared workspaces and and integrated communication tools.
  • Aggregate Total Demand Across Programs. Capture demand signals with a unified view to improve purchasing power, efficiency, and cost effectiveness.

Modernize Personnel Operations

Salesforce streamlines workforce management while speeding up employee operations. With a unified view of employees and fast, digital operations, Public Sector organizations can transform hiring and recruiting, HR personnel actions, IT requests, and employee services — all within a trusted operations hub.

Dashboard showing the guided onboarding for a new hire with the onboarding checklist

How it works:

From hire to retire, deliver a personnel experience that makes it easy for teams to collaborate, be productive, and maintain readiness.

  • Hire candidates faster. Quickly launch customized digital sites to showcase career opportunities, capture candidate info, communicate with recruits, and guide them through every step of the hiring process.
  • Streamline everyday operations. Centralize HR, IT, and operational services in a unified administration hub with guided, digital flows designed to fast track employee requests.
  • Optimize workforce management. Easily assign training and anticipate skill needs wth a complete view of employee capabilities, certifications, and competencies.
  • Elevate productivity with secure collaboration. Give employees a single tool to connect their teams and apps on a compliance enabled government cloud.

How it works:

To deliver at the speed of mission, development cycles must be compressed, and flexibility must be increased. Salesforce enables rapid application development, application consolidation, and simplified access to legacy systems.

  • Innovate faster with public sector apps. Deploy capabilities faster with government data models, reusable components, and pre-built capabilities.
  • Build applications with clicks, not code. Empower department admins and business users to innovate faster with click-based configuration tools.
  • Increase efficiency with automation. Easily create automated processes and resolutions to enable IT staff to focus on high priority issues.
  • Extend legacy systems. Integrate ERP or legacy systems to unlock data and scale on a flexible cloud platform.

How it works:

When agencies create a single source of truth and give caseworkers purpose-built tools to meet the unique needs of their clients, successful outcomes increase, information silos decrease, and clients get the support they need.

  • Guide caseworkers. With adaptive guidance, case managers can investigate, assess, triage, escalate, revisit, and plan according to the needs of the individual or case.
  • Reduce administrative tasks. Create simple automations with clicks so case managers can spend more time helping service members, not filing paperwork.
  • Get key context faster. See and understand the important moments, people, and life events around an individual or case at a glance.
  • Match services with needs. Create personalized care plans and benefits based on the client’s unique needs, strengths, and gaps. Monitor outcomes and flexibly adjust the plan with clicks.

Defense Technology Solutions FAQ

Salesforce is a leader in low code, workflow, and integration, enabling rapid application development, application rationalization, and simplified access to legacy systems - all within a trusted cloud platform. This empowers defense organizations to increase IT flexibility, enhance productivity, create decision advantages, and safeguard sensitive data, helping them deliver on the mission quickly and securely.

Common solutions include: Personnel Life Cycle Transformation, Case Management, Modernizing IT, Acquisition Management, Field Service, Education Services, and Defense Health Modernization. Defense organizations use Salesforce to deliver on the mission arcoss numerous use cases.

Salesforce is Top Secret and DoD Impact Level 5 authorized. For a complete of list of compliances, see: https://compliance.salesforce.com/en