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Be a fast mover in IT modernization.
Defense and Intelligence technology solutions from Salesforce help you deliver on the mission quickly and securely. Defense and national security organizations can increase IT flexibility, enhance productivity, create decision advantages and safeguard sensitive data, wherever the mission demands - from unclassified to classified needs.
Salesforce for Defense and Intelligence
Ready to see how Salesforce can increase mission readiness?
Modernize Personnel Operations
Salesforce streamlines workforce management while speeding up employee operations. With a unified view of employees and fast, digital operations, Public Sector organizations can transform hiring and recruiting, HR personnel actions, IT requests, and employee services — all within a trusted operations hub.
How it works:
From hire to retire, increase productivity with digitization for daily government employee tasks.
- Hire candidates faster. Quickly launch customized digital sites to showcase career opportunities, capture candidate info, communicate with recruits, and guide them through every step of the hiring process.
- Streamline everyday operations. Centralize HR, IT, and operational services in a unified administration hub with guided, digital flows designed to fast track employee requests.
- Optimize workforce management. Easily assign training and anticipate skill needs with a complete view of employee capabilities, certifications, and competencies.
- Elevate productivity with secure collaboration. Give employees a single tool to connect their teams and apps on a compliance enabled government cloud.
Modernize your employee experience with the following Salesforce products:
Public Sector Solutions
Serve the people faster with case management designed for government.
Slack for Public Sector
Slack is a secure space to connect your team, tools and data with the contractors, nonprofits and government agencies you work with every day.
Marketing Cloud
Drive customer loyalty and more effective marketing outcomes.
Government Cloud Plus - Defense
Meet the stringent data security standards of the U.S. Department of Defense, including DoD IL5.
Tableau
Improve outcomes and public trust with data-driven decisions.
MuleSoft
Connect any data, system, or AI model securely and automate tasks and processes wherever they run.
Experience Cloud
Create secure websites, portals, and apps with connected data – fast.
Maximize IT Agility
Securely unlock data from legacy systems, cloud applications, and third party systems both on-premises and in the cloud with an API-led approach. Then, quickly build and scale responsive apps using low code/no code tools.
How it works:
To deliver at the speed of mission, development cycles must be compressed, and flexiblity must be increased. Salesforce enables rapid application development, application consolidation, and simplified access to legacy systems.
- Digitize processes and services with public sector apps. Accelerate time to value using government data models, components, and capabilities.
- Build applications with clicks, not code. Empower department admins and business users to innovate faster with click-based configuration tools.
- Elevate efficiency with automation. Easily create automated processes and resolutions to enable IT staff to focus on high priority issues.
- Extend legacy systems. Integrate ERP or legacy systems to unlock data and scale on a flexible cloud platform.
Keep pace with evolving mission needs and revamp legacy systems with the following Salesforce products:
Government Cloud Plus - Defense
Meet the stringent data security standards of the U.S. Department of Defense, including DoD IL5.
Public Sector Solutions
Serve the people faster with case management designed for government.
MuleSoft
Connect any data, system, or AI model securely and automate tasks and processes wherever they run.
Tableau
Improve outcomes and public trust with data-driven decisions.
Deliver Successful Case Outcomes
Support the full case management lifecycle by integrating critical data points from multiple systems into a single view. Empower caseworkers and clients proactively. When defense organizations create a single source of truth and give caseworkers purpose-built tools to meet the unique needs of their clients, successful outcomes increase, information silos decrease, and clients get the support they need.
How it works:
When agencies create a single source of truth and give caseworkers purpose-built tools to meet the unique needs of their clients, successful outcomes increase, information silos decrease, and clients get the support they need.
- Guide caseworkers. With adaptive guidance, case managers can investigate, assess, triage, escalate, revisit, and plan according to the needs of the individual or case.
- Reduce administrative tasks. Create simple automations with clicks so case managers can spend more time helping service members, not filing paperwork.
- Get key context faster. See and understand the important moments, people, and life events around an individual or case at a glance.
- Match services with needs. Create personalized care plans and benefits based on the client’s unique needs, strengths, and gaps. Monitor outcomes and flexibly adjust the plan with clicks.
Deliver successful case outcomes with the following Salesforce products:
Public Sector Solutions
Serve the people faster with case management designed for government.
MuleSoft
Connect any data, system, or AI model securely and automate tasks and processes wherever they run.
Tableau
Improve outcomes and public trust with data-driven decisions.
Government Cloud Plus - Defense
Meet the stringent data security standards of the U.S. Department of Defense, including DoD IL5.
Slack for Public Sector
Slack is a secure space to connect your team, tools and data with the contractors, nonprofits and government agencies you work with every day.
Explore resources for defense and intelligence.
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Try Public Sector Solutions for 30 days with sample data. No credit card, no installations.
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Defense Technology Solutions FAQ
Salesforce puts your data into a trusted, cloud platform so defense organizations can deliver on the mission quickly and securely. This helps defense organizations increase IT flexibility, enhance productivity, create decision advantages, and safeguard sensitive data.
Common solutions include: Personnel Life Cycle Transformation, Case Management, Modernizing IT, Acquisition Management, Field Service, Education Services, and Defense Health Modernization. Defense organizations use Salesforce to deliver on the mission arcoss numerous use cases.
Salesforce is DoD Impact Level 5 authorized. For a complete of list of compliances, see: https://compliance.salesforce.com/en