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Grow healthy relationships on a customer-first health platform.
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First, choose the right healthcare product for your business needs.
Health Cloud Enterprise
- Clinical and Insurance Data Models
- Integrated Care Management
- Omnistudio and FlexCards
Health Cloud Unlimited
- Everything in Enterprise, plus More Storage and Automation
- Predictive and Generative AI
- Premier Success Plan and Full Sandbox
Health Cloud Einstein 1 for Service
- Service AI
- Customer Communities
- Slack Collaboration and Productivity
Health Cloud Einstein 1 for Sales
- Sales AI
- Partner Apps
- Slack Collaboration and Productivity
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Compare editions and top features.
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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Agentforce* |
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Clinical and Insurance Data Models |
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Social Determinants |
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Integrated Care Management |
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Utilization Management |
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Data Cloud for Health |
available for purchase | available for purchase | ||
Advanced Therapy Management |
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Best of Salesforce for Service |
available for purchase | available for purchase | available for purchase | |
Best of Salesforce for Sales |
available for purchase | available for purchase | available for purchase |
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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Clinical and Insurance Data Models |
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Health Timeline |
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Patient and Member Card |
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Social Determinants |
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Patient Prioritization Page (Today Page) |
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Care Team and Household Map |
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Care Gaps |
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Care Team Collaboration |
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Referral Management |
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Utilization Management |
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Authorizations |
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Program Management |
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Care Plan Customization and Management |
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Assessments |
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Campaigns and Journeys |
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Risk Stratification |
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EHR Integration |
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HL7-Compliant Interface |
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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Chatter |
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Salesforce Mobile App |
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Files |
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Topics and Recommendations |
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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Case Auto-Assignment |
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Web and Email Case Capture |
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Case Email Auto-Response |
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Case Escalation Rules and Queues |
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Lead-Contact Account Management |
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Service Console Apps |
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Knowledge (Read-Only) |
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Omni-Channel Routing |
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Omni-Channel Supervisor |
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Knowledge (Read-Write) |
Additional $75 USD/user/month | |||
Case Milestone Tracker |
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Computer Telephony Integration (CTI) |
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Orders Management |
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Service Contracts and Entitlements |
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Advanced Case Management |
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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Social Customer Service |
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Chat (Live Agent) |
Additional $75 USD/user/month | |||
Facebook Messenger |
Additional $75 USD/user/month | Additional $75 USD/user/month | Additional $75 USD/user/month | |
Next Best Action |
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Help Center |
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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Customizable Reports and Dashboards |
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Advanced Reporting Features |
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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Opportunity Tracking |
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Task Management, Activity Feed |
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Next Best Action |
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Offline Access |
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Quotes |
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Contracts |
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Work Order Management |
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Asset Management and Product Tracking |
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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OmniStudio |
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OmniScript |
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FlexCards |
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Intelligent Document Automation |
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Decision Tables |
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Business Rules Engine |
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Integration Procedures |
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Data Processing Engine |
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Email Integration with Gmail |
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Web Services API |
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Custom Profiles and Page Layouts |
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Lightning App Builder |
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AppExchange App Integration |
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Email Templates |
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Data Storage Per User |
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File Storage Per User |
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Lightning Flow Automation (Flow + Process Builder) |
Unlimited | Unlimited | Unlimited | Unlimited |
Unlimited Custom Applications |
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Developer Sandbox |
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Developer Pro Sandbox |
Available for purchase | |||
Roles and Permissions |
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Record Types (Per Object) |
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Full Sandbox |
Available for purchase | 1 Full Sandbox included per org | 1 Full Sandbox included per org | 1 Full Sandbox included per org |
Partial Sandbox |
1 partial sandbox included per org | 1 partial sandbox included per org | 1 partial sandbox included per org | 1 partial sandbox included per org |
Salesforce Identity |
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Approval Processes |
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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Slack |
available for purchase | available for purchase | ||
Digital Engagement |
available for purchase | available for purchase | available for purchase | |
Slack Sales Elevate |
available for purchase | available for purchase | available for purchase | |
Data Cloud |
250k credits/org/year | 250k credits/org/year | 2.5M credits per org/year & 1TB storage + 75 credits per user/month, 20GB storage | 2.5M credits per org/year & 1TB storage + 75 credits per user/month, 20GB storage |
Einstein for Service |
available for purchase | available for purchase | 25k requests/user/month | available for purchase |
Experience Cloud for Health |
available for purchase | available for purchase | Customer Community for Health Cloud - 50 logins/month | External Apps for Health Cloud - 1 login/user/month |
Feedback Management |
available for purchase | available for purchase | available for purchase | |
Service Cloud Voice |
available for purchase | available for purchase | available for purchase | |
Scheduler |
350 service appts/mo | 400 service appts/mo | 400 service appts/mo | 400 service appts/mo |
Health Intelligence |
available for purchase | available for purchase | ||
Salesforce Maps |
available for purchase | available for purchase | available for purchase | |
Sales Planning |
available for purchase | available for purchase | available for purchase | |
Sales Programs |
available for purchase | available for purchase | available for purchase | |
Einstein for Sales |
available for purchase | available for purchase | available for purchase | 25k requests/user/month |
Health Cloud Enterprise $ 325 user/month $ 325 user/month 325 € user/month AU$ 455 user/month 39000 円 user/month 3250 kr user/month £ 260 user/month |
Health Cloud Unlimited $ 500 user/month $ 500 user/month 500 € user/month AU$ 700 user/month 60000 円 user/month 5000 kr user/month £ 400 user/month |
Health Cloud Einstein 1 for Service $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
Health Cloud Einstein 1 for Sales $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84000 円 user/month 7000 kr user/month £ 560 user/month |
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Marketing Campaign Templates* |
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Email Nurtures* |
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Audience Segmentation* |
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Direct Payment Links (Commerce Pay Now)* |
* Agentforce requires $0 Foundations SKU, which includes 1k conversations, 1k leads, Marketing email campaigns, Commerce Storefront, MIAW, and Data Cloud Segmentation & Activation credits. Additional AI requests, data storage, and channels may be required.
Extend the power of Health Cloud with these related apps and add-ons.
Unified Health Scoring, powered by Data Cloud
Personalize every patient, provider, and partner interaction and drive measurable outcomes with unified health insights.
Provider Network Management
Transform provider network management and self-service.
Benefit Sales and Administration
Transform quoting, enrollment, benefits management, and renewals.
Analytics for Health and Life Sciences
Get AI-powered insights with pre-built analytics for providers, payers, and public health.
Participant Recruitment and Enrollment
Efficiently select clinical trial candidates with intelligent screening processes.
Advanced Therapy Management
Efficiently manage the complexities in precision therapies for patients.
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Then, choose the Success Plan that’s right for your business.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.
Standard Success Plan
- Access to Knowledge Articles, documentation, and Trailhead
- Global Trailblazer Community
Premier Success Plan
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
Find your path to AI success with the right experts and apps.
Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.
Professional Services
Realize value quickly and become self-sufficient with Salesforce.
Partners
Innovate and grow faster with pre-built apps and expertise on AppExchange.
Ready to take the next step with the #1 AI CRM?
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