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Life Sciences Cloud Pricing

Enhance drug discovery processes with streamlined patient recruitment into clinical trials.

First, choose the Life Sciences Cloud edition that best suits your business.

Life Sciences Cloud Enterprise

Out-of-the-box CRM for life sciences.
$ 325
USD/User/Month
(Billed annually)
  • Clinical and Insurance Data Models
  • Advanced Therapy Management
  • Intelligent Sales

Life Sciences Cloud Unlimited

Unlimited CRM power and support for life sciences.
$ 500
USD/User/Month
(Billed annually)
  • Everything in Enterprise plus more storage, and automation
  • Unlimited Custom and Lightning Apps
  • 24/7 Toll-free Support and Expert Coaching

Life Sciences Cloud - Einstein 1 for Service

Everything from UE plus Service Einstein AI, Data Cloud, Slack, and more.
$ 700
USD/User/Month
(Billed annually)
  • Service AI
  • Customer Community Plus
  • Slack Collaboration & Productivity

Life Sciences Cloud - Einstein 1 for Sales

Everything from UE plus Sales Einstein AI, Data Cloud, Slack, and more.
$ 700
USD/User/Month
(Billed annually)
  • Sales AI
  • Sales Programs and Planning
  • Slack Collaboration & Productivity

Compare editions and top features.

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

Advanced Therapy Management

Participant Recruitment and Enrollment

$10,000 USD/org/year, increments of 100 patients referred $10,000 USD/org/year, increments of 100 patients referred $10,000 USD/org/year, increments of 100 patients referred $10,000 USD/org/year, increments of 100 patients referred

Clinical and Insurance Data Models

Field Inventory Management

Benefits Verification

Agentforce Service Agents*

$2 per conversation $2 per conversation $2 per conversation $2 per conversation

Data Cloud

250K credits/org/year 250K credits/org/year 2.5M credits/org/year + 75 credits/user/month 2.5M credits/org/year + 75 credits/user/month

Premier Success Plan

Available for purchase

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

Patient Card

Social Determinants

Care Program Management

Provider Relationship Management

Care Plan Customization and Management

Assessments

Identity Verification

Record Alerts

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

Intelligent Sales - Visit Management

Field Inventory Management

Opportunity Tracking

Task Management, Activity Feed

Offline Access

Product Catalog Management

Quotes

Contracts

Rebate Management

$20,000 USD/org/month $20,000 USD/org/month $20,000 USD/org/month $20,000 USD/org/month

Work Order Management

Asset Management and Product Tracking

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

Chatter

Salesforce Mobile App

Files

Topics and Recommendations

Slack

Available for purchase Available for purchase

Slack Sales Elevate

Available for purchase Available for purchase Available for purchase

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

Case Escalation Rules and Queues

Web and Email Case Capture

Case Auto-Assignment

Case Milestone Tracker

Case Email Auto-Response

Lead-Contact Account Management

Service Console Apps

Knowledge (Read-Only)

Omni-Channel Routing

Omni-Channel Supervisor

Incident Management

Knowledge (Read-Write)

Additional $75 USD/user/month

Computer Telephony Integration (CTI)

Orders Management

Service Contracts and Entitlements

Advanced Case Management

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

Chat (Live Agent)

Available for purchase

Facebook Messenger

Available for purchase Available for purchase Available for purchase Available for purchase

Einstein Next Best Action

5K requests/org/month 5K requests/org/month 5K requests/org/month 5K requests/org/month

Help Center

Einstein Conversation Insights

Available for purchase Available for purchase Available for purchase

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

Customizable Reports and Dashboards

Advanced Reporting Features

CRM Analytics for Health Cloud

$165 USD/user/month $165 USD/user/month

Advanced Account Forecasting

Health Intelligence

$250 USD/user/month $250 USD/user/month

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

OmniStudio

100K calls/org/month 1M calls/org/month 1M calls/org/month 1M calls/org/month

OmniScript

FlexCards

Intelligent Document Automation

Business Rules Engine

10K calls/org/month 50K calls/org/month 50K calls/org/month 50K calls/org/month

Decision Tables

Integration Procedures

Data Processing Engine

Web Services API

Custom Profiles and Page Layouts

Lightning App Builder

AppExchange App Integration

Email Templates

Data Storage Per User

File Storage Per User

Lightning Flow Automation (Flow + Process Builder)

Unlimited Unlimited Unlimited Unlimited

Unlimited Custom Applications

Developer Sandbox

Developer Pro Sandbox

Available for purchase

Roles and Permissions

Record Types (Per Object)

Partial Sandbox

1 partial sandbox included per org 1 partial sandbox included per org 1 partial sandbox included per org 1 partial sandbox included per org

Full Sandbox

Available for purchase 1 Full Sandbox included per org 1 Full Sandbox included per org 1 Full Sandbox included per org

Salesforce Identity

Approval Processes

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

Slack

Available for purchase Available for purchase

Slack Sales Elevate

Available for purchase Available for purchase Available for purchase

Digital Engagement

Available for purchase Available for purchase Available for purchase

Einstein for Service

$75 USD/user/month $75 USD/user/month $75 USD/user/month

Einstein for Sales

$75 USD/user/month $75 USD/user/month $75 USD/user/month

Customer Community for Health Cloud

Available for purchase Available for purchase Available for purchase

Feedback Management

Available for purchase Available for purchase Available for purchase

Service Cloud Voice

Available for purchase Available for purchase Available for purchase

Scheduler

350 appts/month/license + 1000 service appts/org/month 400 appts/month/license + 1000 service appts/org/month 400 appts/month/license + 1000 service appts/org/month 400 appts/month/license + 1000 service appts/org/month

Health Intelligence

$250 USD/user/month $250 USD/user/month

Salesforce Maps

Available for purchase Available for purchase Available for purchase

Sales Planning

Available for purchase Available for purchase Available for purchase

Sales Programs

Available for purchase Available for purchase Available for purchase

External Apps

Available for purchase Available for purchase Available for purchase

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud - Einstein 1 for Service

$ 700

user/month

Life Sciences Cloud - Einstein 1 for Sales

$ 700

user/month

Marketing Email Campaigns*

2K emails/month 2K emails/month 2K emails/month 2K emails/month

Email Templates*

Built-in Analytics*

Landing Pages & Forms*

Direct Payment Links (Commerce Pay Now)*

Storefront*

Commerce Analytics*

Merchandising Tools*

Audience Segmentation*

*Available with $0 Salesforce Foundations add-on

**Tableau not included in Einstein 1 Editions but available at an extra cost

*** Agentforce requires $0 Foundations SKU, which includes 1k conversations, 1k leads, Marketing email campaigns, Commerce Storefront, MIAW, and Data Cloud Segmentation & Activation credits. Additional AI requests, data storage, and channels may be required.

Next, choose the Success Plan that's right for you.

From resources to embedded experts, get the right level of support and expert guidance for your business.

Premier Success Plan

Fast track your success now with easy and expert guidance.
30% of net license fees.
  • Access to 24/7 support
  • Expert coaching and education
  • Tailored assessments
  • Bundled with Unlimited Edition

Signature Success Plan

Maximize ROI with proactive, personalized expertise
Contact your account executive.
  • Designated Technical Account Manager
  • Proactive monitoring
  • Key event management
  • Fastest 24/7 support response times

Maximize ROI with the world's #1 Success Ecosystem.

From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realize the full potential of your Salesforce investment.

Life Sciences Cloud Pricing FAQ

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you're looking to add and how we can help.

We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.

Yes, customers have the flexibility to buy Life Sciences Cloud alongside Health Cloud. Contact your sales rep to learn more about the solutions and find the right fit for your organization.

Yes, transitions can be made from Health Cloud to Life Sciences Cloud. Please contact us to assess and assist you based on your solution needs.

Yes. Customers have the flexibility to buy industry products alongside other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organization.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.  

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.

You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-664-9073 to see what works for your business.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.