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Life Sciences Cloud Pricing

Enhance drug discovery processes with streamlined patient recruitment into clinical trials.

First, choose the Life Sciences Cloud edition that best suits your business.

Life Sciences Cloud Enterprise

Out-of-the-box CRM for life sciences.

$ 325

USD/User/Month

(Billed annually)

Clinical and Insurance Data Models
Advanced Therapy Management
Intelligent Sales

Life Sciences Cloud Unlimited

Unlimited CRM power and support for life sciences.

$ 500

USD/User/Month

(Billed annually)

Everything in Enterprise plus more storage, and automation
Unlimited Custom and Lightning Apps
24/7 Toll-free Support and Expert Coaching

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare editions and top features.

Download the comparison chart

	Life Sciences Cloud Enterprise $ 325 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency	Life Sciences Cloud Unlimited $ 500 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency
Advanced Therapy Management
Participant Recruitment and Enrollment	$10,000 USD/org/year, increments of 100 patients referred	$10,000 USD/org/year, increments of 100 patients referred
Clinical and Insurance Data Models
Field Inventory Management
Benefits Verification
Data Cloud	250K credits/org/year	250K credits/org/year
Premier Success Plan	Available for purchase

	Life Sciences Cloud Enterprise $ 325 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency	Life Sciences Cloud Unlimited $ 500 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency
Patient Card
Social Determinants
Care Program Management
Provider Relationship Management
Care Plan Customization and Management
Assessments
Identity Verification
Record Alerts

	Life Sciences Cloud Enterprise $ 325 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency	Life Sciences Cloud Unlimited $ 500 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency
Intelligent Sales - Visit Management
Field Inventory Management
Opportunity Tracking
Task Management, Activity Feed
Offline Access
Product Catalog Management
Quotes
Contracts
Rebate Management	$20,000 USD/org/month	$20,000 USD/org/month
Work Order Management
Asset Management and Product Tracking

	Life Sciences Cloud Enterprise $ 325 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency	Life Sciences Cloud Unlimited $ 500 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency
Chatter
Salesforce Mobile App
Files
Topics and Recommendations
Slack	Available for purchase	Available for purchase
Slack Sales Elevate	Available for purchase	Available for purchase

	Life Sciences Cloud Enterprise $ 325 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency	Life Sciences Cloud Unlimited $ 500 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency
Case Email Auto-Response
Case Auto-Assignment
Case Milestone Tracker
Web and Email Case Capture
Case Escalation Rules and Queues
Lead-Contact Account Management
Service Console Apps
Knowledge (Read-Only)
Omni-Channel Routing
Omni-Channel Supervisor
Incident Management
Knowledge (Read-Write)	Additional $75 USD/user/month
Computer Telephony Integration (CTI)
Orders Management
Service Contracts and Entitlements
Advanced Case Management

	Life Sciences Cloud Enterprise $ 325 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency	Life Sciences Cloud Unlimited $ 500 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency
Chat (Live Agent)	Available for purchase
Facebook Messenger	Available for purchase	Available for purchase
Einstein Next Best Action	5K requests/org/month	5K requests/org/month
Help Center
Einstein Conversation Insights	Available for purchase

	Life Sciences Cloud Enterprise $ 325 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency	Life Sciences Cloud Unlimited $ 500 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency
Customizable Reports and Dashboards
Advanced Reporting Features
CRM Analytics for Health Cloud	$165 USD/user/month	$165 USD/user/month
Advanced Account Forecasting
Health Intelligence	$250 USD/user/month	$250 USD/user/month

	Life Sciences Cloud Enterprise $ 325 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency	Life Sciences Cloud Unlimited $ 500 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency
OmniStudio	100K calls/org/month	1M calls/org/month
OmniScript
FlexCards
Intelligent Document Automation
Business Rules Engine	10K calls/org/month	50K calls/org/month
Decision Tables
Integration Procedures
Data Processing Engine
Web Services API
Custom Profiles and Page Layouts
Lightning App Builder
AppExchange App Integration
Email Templates
Data Storage Per User
File Storage Per User
Lightning Flow Automation (Flow + Process Builder)	Unlimited	Unlimited
Unlimited Custom Applications
Developer Sandbox
Developer Pro Sandbox	Available for purchase
Roles and Permissions
Record Types (Per Object)
Partial Sandbox	1 partial sandbox included per org	1 partial sandbox included per org
Full Sandbox	Available for purchase	1 Full Sandbox included per org
Salesforce Identity
Approval Processes

	Life Sciences Cloud Enterprise $ 325 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency	Life Sciences Cloud Unlimited $ 500 user/month Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency Pricing is currently unsupported for this currency
Slack	Available for purchase	Available for purchase
Slack Sales Elevate	Available for purchase	Available for purchase
Digital Engagement	Available for purchase	Available for purchase
Einstein for Service	$75 USD/user/month	$75 USD/user/month
Einstein for Sales	Available for purchase	Available for purchase
Customer Community for Health Cloud	Available for purchase	Available for purchase
Feedback Management	Available for purchase	Available for purchase
Service Cloud Voice	Available for purchase	Available for purchase
Scheduler	350 appts/month/license + 1000 service appts/org/month	400 appts/month/license + 1000 service appts/org/month
Health Intelligence	$250 USD/user/month	$250 USD/user/month
Salesforce Maps	Available for purchase	Available for purchase
Sales Planning	Available for purchase	Available for purchase
Sales Programs	Available for purchase	Available for purchase
External Apps	Available for purchase	Available for purchase

Extend the power of Life Sciences Cloud with these related apps and add-ons.

Participant Recruitment and Enrollment

Efficiently select clinical trial candidates with intelligent screening processes.

View detailed pricing

Advanced Therapy Management

Efficiently manage the complexities in precision therapies for patients.

View detailed pricing

Unified Health Scoring, powered by Data Cloud

10000

Personalize every patient, provider, and partner interaction and drive measurable outcomes with unified health insights.

View detailed pricing

Analytics for Health and Life Sciences

165

Get AI-powered insights with pre-built analytics for providers, payers, and medical devices.

View detailed pricing

Customer Community Plus For Health Cloud

$15/$35 USD/user/month

Create connected digital experiences for patients and providers with self-service portals, knowledge articles, and real-time engagement.

Einstein for Service

$75 USD/user/month

Use trusted conversational, predictive, and generative AI built into the flow of work to deliver personalize service and reach resolutions faster.

View Detailed Pricing

Einstein for Sales

$75 USD/user/month

Sell faster with generative and predictive AI, including Einstein Copilot.

View all add-ons

Next, choose the Success Plan that's right for you.

From resources to embedded experts, get the right level of support and expert guidance for your business.

Premier Success Plan

Fast track your success now with easy and expert guidance.

30% of net license fees.

Access to 24/7 support
Expert coaching and education
Tailored assessments
Bundled with Unlimited Edition

Learn more

Signature Success Plan

Maximize ROI with proactive, personalized expertise

Contact your account executive.

Designated Technical Account Manager
Proactive monitoring
Key event management
Fastest 24/7 support response times

Learn more

Maximize ROI with the world's #1 Success Ecosystem.

From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realize the full potential of your Salesforce investment.

Partners

Scale and grow with pre-built apps and expertise on AppExchange.

Visit AppExchange

Professional Services

Accelerate time to value with unrivalled Salesforce expertise.

Learn more

Ready to take the next step with the #1 AI CRM?

Start your trial.

Try Life Sciences Cloud free for 30 days. No credit card, no installations.

Try for free

Talk to an expert.

Tell us a bit more so the right person can reach out faster.

Request a call

Watch a demo

Learn how Salesforce empowers healthier connections.

See demo

Life Sciences Cloud Pricing FAQ

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you're looking to add and how we can help.

We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.

Yes, customers have the flexibility to buy Life Sciences Cloud alongside Health Cloud. Contact your sales rep to learn more about the solutions and find the right fit for your organization.

Yes, transitions can be made from Health Cloud to Life Sciences Cloud. Please contact us to assess and assist you based on your solution needs.

Yes. Customers have the flexibility to buy industry products alongside other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organization.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.

You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-664-9073 to see what works for your business.

^{This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.}

Life Sciences Cloud Enterprise

Life Sciences Cloud Unlimited

Top Features

Build stronger patient and provider relationships.

Boost sales with the right tools.

Collaborate across your organization.

Equip your team with productivity tools.

Personalize each experience with digital engagement.

Get real-time business insights.

Customize and automate processes

Create customers for life with the best of Salesforce service and sales.

Premier Success Plan

Signature Success Plan

Start your trial.

Talk to an expert.

Watch a demo

Are there upfront costs or additional fees?

What if my business priorities and product needs have changed?

Can I get Life Sciences Cloud for a few users and Health Cloud for others in the same organization?

Can I get Life Sciences Cloud for a few users and Health Cloud for others in the same organization?

What if I want to transition all users in the organization from Health Cloud to Life Sciences Cloud?

Do Salesforce products integrate with outside applications and systems?

What support and service packages are available?

Can I upgrade at any time? Can I add more products later?