Life Sciences Cloud Pricing

Enhance drug discovery processes with streamlined patient recruitment into clinical trials.

First, choose the Life Sciences Cloud edition that best suits your business.

Life Sciences Cloud Enterprise

Out-of-the-box CRM for life sciences.
$ 325
USD/User/Month
(Billed annually)
  • Clinical and Insurance Data Models
  • Advanced Therapy Management
  • Intelligent Sales

Life Sciences Cloud Unlimited

Unlimited CRM power and support for life sciences.
$ 500
USD/User/Month
(Billed annually)
  • Everything in Enterprise plus more storage, and automation
  • Unlimited Custom and Lightning Apps
  • 24/7 Toll-free Support and Expert Coaching

Life Sciences Cloud Agentforce 1 for Service

Everything from Unlimited Edition, plus Agentforce for Life Sciences Cloud, Flex Credits, Data Cloud, Slack, Tableau Next, and more.
$ 750
USD/User/Month
(Billed annually)
  • Salesforce Foundations
  • Customer Community Plus
  • Digital Engagement

Life Sciences Cloud Agentforce 1 for Sales

Everything from Unlimited Edition, plus Agentforce for Life Sciences Cloud, Flex Credits, Data Cloud, Slack, Tableau Next, and more.
$ 750
USD/User/Month
(Billed annually)
  • Salesforce Foundations
  • Sales Performance Management
  • Partner Apps

Compare editions and top features.

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

Agentforce for Life Sciences Cloud

Available for purchase Available for purchase

Advanced Therapy Management

Participant Recruitment and Enrollment

$10,000 USD/org/year, increments of 100 patients referred $10,000 USD/org/year, increments of 100 patients referred $10,000 USD/org/year, increments of 100 patients referred $10,000 USD/org/year, increments of 100 patients referred

Clinical and Insurance Data Models

Field Inventory Management

Benefits Verification

Data Cloud

250K credits/org/year 250K credits/org/year 2.5 M credits/org/year & 1 TB Storage, 20 GB storage per user 2.5 M credits/org/year & 1 TB Storage, 20 GB storage per user

Best of Salesforce for Sales

Available for purchase Available for purchase Available for purchase

Best of Salesforce for Service

Available for purchase Available for purchase Available for purchase

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

Patient Card

Social Determinants

Care Program Management

Provider Relationship Management

Care Plan Customization and Management

Assessments

Identity Verification

Record Alerts

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

Intelligent Sales - Visit Management

Field Inventory Management

Opportunity Tracking

Task Management, Activity Feed

Offline Access

Product Catalog Management

Quotes

Contracts

Rebate Management

$20,000 USD/org/month $20,000 USD/org/month $20,000 USD/org/month $20,000 USD/org/month

Work Order Management

Asset Management and Product Tracking

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

Chatter

Salesforce Mobile App

Files

Topics and Recommendations

Slack Enterprise Grid

Available for purchase Available for purchase

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

Web and Email Case Capture

Case Auto-Assignment

Case Milestone Tracker

Case Escalation Rules and Queues

Case Email Auto-Response

Lead-Contact Account Management

Service Console Apps

Knowledge (Read-Only)

Omni-Channel Routing

Omni-Channel Supervisor

Incident Management

Knowledge (Read-Write)

Additional $75 USD/user/month

Computer Telephony Integration (CTI)

Orders Management

Service Contracts and Entitlements

Advanced Case Management

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

Chat (Live Agent)

Available for purchase

Facebook Messenger

Available for purchase Available for purchase Available for purchase Available for purchase

Einstein Next Best Action

5K requests/org/month 5K requests/org/month 5K requests/org/month 5K requests/org/month

Help Center

Einstein Conversation Insights

Available for purchase

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

Customizable Reports and Dashboards

Advanced Reporting Features

CRM Analytics for Health Cloud

$165 USD/user/month $165 USD/user/month

Advanced Account Forecasting

Health Intelligence

$250 USD/user/month $250 USD/user/month

Tableau Next

Available for purchase Available for purchase

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

OmniStudio

100K calls/org/month 1M calls/org/month 1M calls/org/month 1M calls/org/month

OmniScript

FlexCards

Intelligent Document Automation

Decision Tables

Business Rules Engine

10K calls/org/month 50K calls/org/month 50K calls/org/month 50K calls/org/month

Integration Procedures

Data Processing Engine

Web Services API

Custom Profiles and Page Layouts

Lightning App Builder

AppExchange App Integration

Email Templates

Data Storage Per User

File Storage Per User

Lightning Flow Automation (Flow + Process Builder)

Unlimited Unlimited Unlimited Unlimited

Unlimited Custom Applications

Developer Sandbox

Developer Pro Sandbox

Available for purchase

Roles and Permissions

Record Types (Per Object)

Partial Sandbox

1 partial sandbox included per org 1 partial sandbox included per org 1 partial sandbox included per org 1 partial sandbox included per org

Full Sandbox

Available for purchase 1 Full Sandbox included per org 1 Full Sandbox included per org 1 Full Sandbox included per org

Salesforce Identity

Approval Processes

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

Digital Engagement

Available for purchase Available for purchase Available for purchase

Flex Credits

Available for purchase Available for purchase 1M/org/year 1M/org/year

Agentforce for Life Sciences Cloud

Available for purchase Available for purchase

Customer Community Plus

Available for purchase Available for purchase Available for purchase

Feedback Management

Available for purchase Available for purchase Available for purchase

Service Cloud Voice

Available for purchase Available for purchase Available for purchase

Scheduler

350 appts/month/license + 1000 service appts/org/month 400 appts/month/license + 1000 service appts/org/month 400 appts/month/license + 1000 service appts/org/month 400 appts/month/license + 1000 service appts/org/month

Customer Experience Intelligence

Available for purchase Available for purchase Available for purchase

Salesforce Maps

Available for purchase Available for purchase Available for purchase

Sales Planning

Available for purchase Available for purchase Available for purchase

Sales Programs

Available for purchase Available for purchase Available for purchase

Salesforce Spiff

Available for purchase Available for purchase Available for purchase

External Apps

Available for purchase Available for purchase Available for purchase

Life Sciences Cloud Enterprise

$ 325

user/month

Life Sciences Cloud Unlimited

$ 500

user/month

Life Sciences Cloud Agentforce 1 for Service

$ 750

user/month

Life Sciences Cloud Agentforce 1 for Sales

$ 750

user/month

Salesforce Foundations

Available for purchase Available for purchase

Agentforce Flexible Agreement

Available for purchase Available for purchase

Marketing Email Campaigns*

2K emails/month 2K emails/month 2K emails/month 2K emails/month

Email Templates*

Built-in Analytics*

Landing Pages & Forms*

Direct Payment Links (Commerce Pay Now)*

Storefront*

Commerce Analytics*

Merchandising Tools*

Audience Segmentation*

*Available with $0 Salesforce Foundations add-on

**Life Sciences Cloud Agentforce 1 Editions will be available from June 2025

Then, choose the Success Plan that’s right for your business.

With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.
Included in all licenses
  • Access to Knowledge Articles, documentation, and Trailhead
  • Global Trailblazer Community

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
  • Expert guidance and product education
  • Health checks and recommendations
  • Access to 24/7 support for business-stopping issues
  • Bundled with Unlimited Edition

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
  • Designated Customer Success Manager
  • Customer Success Score
  • Proactive Monitoring and Key Event Management
  • Fastest 24/7 support response times

Find your path to AI success with the right experts and apps.

Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.

Life Sciences Cloud Pricing FAQ

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you're looking to add and how we can help.

We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.

Yes, customers have the flexibility to buy Life Sciences Cloud alongside Health Cloud. Contact your sales rep to learn more about the solutions and find the right fit for your organization.

Yes, transitions can be made from Health Cloud to Life Sciences Cloud. Please contact us to assess and assist you based on your solution needs.

Yes. Customers have the flexibility to buy industry products alongside other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organization.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.

You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-664-9073 to see what works for your business.