Agentforce
ROI Calculator

Measure Agentforce for Service's value for your business.

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50
%

With Agentforce for Service handling 50% of conversations you will save

$886.950
3-year total net savings
With Agentforce for Service handling 50% of conversations you will save $886950 over 3 years total net savings.
YearAgent-related cost*Agentforce costYour savings
Year 0$ 1.000.000$ 0$ 0
Year 1$ 768.590$ 50.960$ 198.450
Year 2$ 661.700$ 72.800$ 283.500
Year 3$ 509.000$ 104.000$ 405.000
Total$ 1.939.290$ 227.760$ 886.950

*Includes human costs and licensing costs for customer service agents.

Transition to Salesforce Agentforce assumed to happen over three years. Implementation costs not included. All calculations above done in US dollars.

The results of this tool are provided for illustrative purposes only to help you to consider Agentforce as a business solution and should not be relied upon. Actual results may vary and are not a guarantee or commitment regarding any potential or actual financial results or other benefits you may achieve. Individual results depend on factors including but not limited to implementation practices user adoption configurations business practices market conditions and external economic factors.

Frequently Asked Questions

An AI agent is more than just intelligent software. It's designed to learn and adapt to user interactions autonomously. This flexibility and continuous learning capability enable it to drive efficiencies while providing increasingly better support and solutions, making digital assistants an invaluable tool for improving customer experiences.

Agentforce enhances customer success by enabling humans and AI agents to work together seamlessly.

With Agentforce, you can build and customise autonomous AI agents to support your employees and customers 24/7, boosting efficiency, scalability and satisfaction.

Conversational AI enables machines to communicate with humans using natural language, facilitating interactions through chatbots, virtual assistants and other automated systems to improve customer service and engagement.