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Year | Agent-related cost* | Agentforce cost | Your savings |
---|---|---|---|
Year 0 | $ 1.000.000 | $ 0 | $ 0 |
Year 1 | $ 768.590 | $ 50.960 | $ 198.450 |
Year 2 | $ 661.700 | $ 72.800 | $ 283.500 |
Year 3 | $ 509.000 | $ 104.000 | $ 405.000 |
Total | $ 1.939.290 | $ 227.760 | $ 886.950 |
*Includes human costs and licensing costs for customer service agents.
Transition to Salesforce Agentforce assumed to happen over three years. Implementation costs not included. All calculations above done in US dollars.
The results of this tool are provided for illustrative purposes only to help you to consider Agentforce as a business solution and should not be relied upon. Actual results may vary and are not a guarantee or commitment regarding any potential or actual financial results or other benefits you may achieve. Individual results depend on factors including but not limited to implementation practices user adoption configurations business practices market conditions and external economic factors.
Take a closer look at how agent building works in our library.
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An AI agent is more than just intelligent software. It's designed to learn and adapt to user interactions autonomously. This flexibility and continuous learning capability enable it to drive efficiencies while providing increasingly better support and solutions, making digital assistants an invaluable tool for improving customer experiences.
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