![](https://www.salesforce.com/in/blog/wp-content/uploads/sites/9/2023/06/biplav-sarkar.jpg?w=267)
author name
Biplav Sarkar
My Background
Biplav has over 14 years of experience as a consultant, advising companies on how to enhance customer experience while growing revenue. He has been at Salesforce for about three years, providing trusted advice to customers, and maintaining long-term relationships with them.
![](https://www.salesforce.com/in/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)