What's the secret to leading a stellar service organisation? According to our latest customer service statistics, it all comes down to AI, automation, and data integration.
author name
Chris Jensen
author title Writer
My Background
I'm a writer on the Service Cloud team. Over the past 20+ years, I've worked as a theater critic in San Francisco, an English teacher in Istanbul, and a copywriter for multinational tech companies.
My Expertise
I've written just about every kind of marketing asset: blogs, video scripts, white papers, case studies, demand-gen campaigns — you name it. I hold a Master's in English from the University of California at Berkeley.
When I'm Not Writing ...
I love to poke around antique stores, flip through cookbooks, and hike the local trails near Spokane, Washington.
