![How to Communicate With Customers During Times of Crisis](https://www.salesforce.com/in/blog/wp-content/uploads/sites/9/2023/06/ltc-thumb.png?w=300)
How to Communicate With Customers During Times of Crisis
Whether it’s a global issue like COVID-19 or a local emergency, businesses must have a crisis communication plan in place for their customers. Here's what you need to include.
Heidi Robbins is a Principal Marketing Consultant with Salesforce Marketing Cloud. Connect with her on LinkedIn.
Whether it’s a global issue like COVID-19 or a local emergency, businesses must have a crisis communication plan in place for their customers. Here's what you need to include.
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