![](https://www.salesforce.com/in/blog/wp-content/uploads/sites/9/2024/07/Jill-Wagner_headshot.webp?w=300)
author name
Jill Wagner
author title Editorial lead and senior manager
My Background
Jill Wagner is an editorial lead and senior manager for Service Cloud. She's built marketing communications strategies, managed thought leadership programs, and created content for startups to major brands. Outside of work, spot Jill hanging with her dog, enjoying time in her backyard oasis with family and friends, or visiting New England beaches - even in the winter.
![](https://www.salesforce.com/in/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)