Just follow these tried-and-true methods to consistently create a meaningful connection with your customers.
author name
Mala Ravi
author title Product Marketing Director
My Background
Mala Ravi is a Director of Product Marketing for our Service and Field Service products at Salesforce. As a former solutions engineer, she is focused on bringing to life exceptional field experiences. She’s also a budding celebrity — spot her photos on the Salesforce channels.
