author name
Mark Abramowitz
My Background
Mark Abramowitz is a marketing and product executive at Salesforce. He’s an experienced senior vice president of product marketing with a successful history of working in the internet industry.
Reach New Customer Service Expectations with Insights from 7000+ Service Professionals
Customers now demand support over the phone, and many companies are now challenged to deliver a consistent and quality experience during a pandemic. Here's how to do it well.