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5 Customer Service Trends You Need to Watch
Our latest research reveals the top customer service trends as leaders shift their focus from cost-cutting to revenue generation.
Rekha is the VP of Product Marketing for Salesforce Service Cloud, leading product marketing for all Service Cloud solutions and driving Salesforce’s overall success in transforming the customer support industry. Rekha has spent her career building and growing products that help companies connect with their customers — from small businesses to enterprise organisations.
Our latest research reveals the top customer service trends as leaders shift their focus from cost-cutting to revenue generation.
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