For three days, our feet barely touched the ground at Dreamforce 2023 in San Francisco. Now, we’re ready to hit the ground running with everything we learned at the AI event of the year.
Customer service is any interaction, online or off, that a customer or prospect has with your company. It includes the entire experience, from initial contact to final sale and beyond.
Sales automation used to be about logging and updating data. How quaint. Learn how advanced tech like AI is changing the game.
With AI top of mind for every IT leader, discover how these new AI launches are driving productivity and efficiency for IT teams.
The MEDDIC sales process works best in B2B environments, helping sales teams optimise their effort and time so they can maximise their revenue potential.
Gathering competitive intelligence isn’t just a smart idea. It’s a vital part of becoming (and remaining) a market leader.
Calls to action are all about making marketing a bigger driver of business growth. It’s time for brands to get more active in using them.
A future growth plan enables businesses to not just survive, but thrive. Read on to see 5 top tips for developing a successful future growth plan.
Service leaders are a key part of any organisation. Check out our latest blog to find out why service leaders can make or break a business.
Want to know more about relational databases? This blog outlines their benefits, and how Salesforce uses relational database in its CRM.
