Salesforce Staff

Explore modern leadership's evolution from command-and-control to inclusive styles, fostering engagement, collaboration, and innovation in hybrid workplaces.

Discover data science techniques needed for business decisions. Learn about classification, regression, clustering, and ethical considerations.

Wondering how to steer your business towards success? The marketing mix might just be your answer. Learn how with Salesforce

Optimise your retail supply chain with key strategies, technology, and better supplier collaboration. Navigate challenges for improved performance.

Discover retail pricing strategies for 2024 to boost sales and profits. Learn value-based, competition-based, & psychological pricing with real-world examples.

Discover the key differences between ERP and CRM, and how integrating these systems can enhance business operations, customer service, and drive growth.

Discover the best CRM systems for financial services to enhance customer service, streamline sales, and boost collaboration.

Discover the benefits of asynchronous communication, its applications, and how it enhances productivity and flexibility in the digital age. Learn how Salesforce supports it.

The banking industry is undergoing a digital transformation, and customer relationship management (CRM) systems are at the forefront of this change. By providing a centralised platform for customer data, interactions, and analytics, CRMs…

Gross profit margin (GPM) is a key financial metric that measures a company’s profitability. It represents the percentage of net revenue made that exceeds the cost of goods sold (COGS). GPM provides valuable…