Salesforce Staff

The banking industry is undergoing a digital transformation, and customer relationship management (CRM) systems are at the forefront of this change. By providing a centralised platform for customer data, interactions, and analytics, CRMs…

Gross profit margin (GPM) is a key financial metric that measures a company’s profitability. It represents the percentage of net revenue made that exceeds the cost of goods sold (COGS). GPM provides valuable…

Explore the significance of big data, its applications across industries, and how it transforms businesses through data-driven insights and innovations.

Discover comprehensive wealth management services, tailored financial planning, investment management, and estate planning to secure your financial future.

Ensure statutory compliance in payroll, with our guide. Learn how adhering to federal and state employment laws protects employees and businesses alike.

Learn about the complexities of managerial accounting: Discover how it helps managers make smart decisions and improve business performance.

Learn about double-entry bookkeeping, a method that records transactions as both debits and credits for unmatched accuracy and financial transparency.

World Tour Essentials Mumbai may have ended, but your AI CRM adventure is just beginning. Get the key insights you need to prepare your sales, service, marketing, commerce, and beyond for the future with AI.

Discover what an invoice is, its key roles in business, types, and effective invoicing tips to streamline cash flow and maintain healthy financial management.

Net promoter score, or ‘NPS’, is a way of measuring customer satisfaction. It presents customers with a simple survey, then feeds their answers into a formula to produce a single figure for benchmarking.