Salesforce India

A great customer experience can be a game-changer for SMBs. Read our blog to find out how the right customer service solution can turn things around for your business.

Timely, engaging email marketing can help businesses encourage customer loyalty and communicate in a unique one-on-one manner with customers. Read on to learn how.

Drawing insights from Salesforce’s 5th Small and Medium Business Trends Report, read Our latest blog for 4 tips to enable successful digital transformation for small businesses.

Salesforce Service Cloud uses triage and automated routing features to help your customer service teams efficiently and quickly resolve issue tickets. Read our blog to know more.

CRM technology solutions help businesses streamline crucial business processes and provide consistent customer experiences. Read on to learn more about what it is, its benefits, and how you can choose the right solution.

Get great ideas and creative juices flowing among different teams within and outside your organisation. Read this blog to learn how you can build high-functioning digital headquarters with a strong collaboration culture using Slack

Account-based marketing is a hit among B2B marketers for delivering better results through targeted, hyperpersonalised engagement with existing customers. Discover the steps to start ABM.

Customer service management helps build stronger business-buyer relationships. Read this article to learn how you can increase your customers’ satisfaction rates.

Salesforce CDP resolves customer data challenges by unifying customer data and enabling informed decision-making. Read on to learn how it can help Indian businesses overcome their customer data challenges.

Get tips based on insights from the 5th Small and Medium Business Report on how SMBs can make work easier to gain employee trust.