Salesforce India

Attract new customers and delight the old ones. Read on to learn what good customer service is, its importance, how customers expect to be treated, and more.

Learn what data driven marketing is, how to use it along with traditional marketing, pitfalls to avoid, and how to get the most out of it.

Ethical use of AI is critical to see greater impact from the technology while keeping human rights intact. Read on to learn more.

Using AI in small ways in marketing can create a big impact on customer engagement and personalisation. Read on to learn how.

What is B2B sales? Understand the B2B sales process, learn strategies and best practices to become a B2B sales leader.

Get an insight into the top three marketing trends in India that were identified by the Salesforce 7th State of Marketing report.

Our solution engineers are tirelessly working to understand your specific needs in the pre-sales stage. Here is how a typical day in the life of our solution engineer would look like.

Make every marketing dollar and effort count by measuring and monitoring these marketing metrics along the entire customer journey.

Chatbots are no longer just a cool, fun addition to your business online. According to Gartner, by 2022, 70% of customer interactions will involve emerging technologies like chatbots.

Optimising your sales process streamlines lead qualification, resource allocation and enables your sales teams to close deals more efficiently, achieve higher conversion rates, and maximise revenue. Learn more with Salesforce India.