Salesforce India, Author at Salesforce

Benefits of stakeholder onboarding in Financial services (finserv) sector

September 8, 2020

Efficient merchant onboarding in the financial services sector translates into higher revenues for banks, NBFCs, and fintechs. Read this blog to know how technology can help automate onboarding and measure key metrics such as TAT, NPS, and lead conversion rate to accurately predict customer action.

Financial Services

Infographic: Human Customer Service vs Automation - Is your Business Making the Right Choice?

Salesforce India

August 27, 2020

For businesses to deliver high-quality customer experience (CX), customer service must be prompt, empathetic, and contextual. By supporting their human agents with technology and automation, businesses can not just ace CX but unlock new opportunities to up-sell, cross-sell, and do more. Find out how.

What Will the Future of Work Look Like Post COVID-19?

Salesforce India

August 18, 2020

Discover how the nature of work is changing with digital transformation, fluid workplaces, investments in reskilling, and more. Read our latest blog post.

Hit Restart: A Roadmap to Reopening Offices Successfully Post-Lockdown

Salesforce India

August 11, 2020

As social media platforms are fast emerging as a huge marketplace, small businesses stand to gain high customer engagement and business growth if they leverage these platforms right. Here are six smart tips for small companies to do so.

how-marketing-strategies-are-evolving-in-response-to-covid-19

Salesforce India

July 28, 2020

Marketers everywhere are finding new ways to engage, uplift, and inspire customers. Learn more in our latest blog post.

post-covid-19-world-a-chro's-roadmap-to-enabling-seamless-backtowork

Salesforce India

July 21, 2020

In the #postlockdown scenario, #CHROs will be taking the front and centre stage to orchestrate the smooth transition #BackToWork. Right from #EmployeeWellness and #ShiftManagement to safety compliance and #BusinessContinuity, CHROs will be seen managing multiple responsibilities. Here’s a roadmap for CHROs to navigate this new journey.

8-tips-to-build-an-effective-virtual-onboarding-programme

Salesforce India

July 13, 2020

In these COVID times, companies are shifting to virtual onboarding of their new hires. HRs are trying to bridge all gaps possible between the physical and virtual onboarding experiences. Here are some great tips from a company that’s been successfully virtually onboarding for years now!

what-will-the-future-of-b2b-commerce-for-manufacturers-look-like

Salesforce India

July 7, 2020

The Future of B2B Commerce: Read about "What Will the Future of B2B Commerce for Manufacturers Look Like?" to learn more about B2B commerce & the future of B2B manufacturing.