Salesforce India
A well-designed customer journey map template can help you to map a pathway for leads to improve customer satisfaction & drive sales. Learn how with Salesforce.
Discover how technology is revolutionising sustainability efforts for businesses. Learn how they're investing in the planet using cutting-edge tools.
Organizations must ensure that sales reps are not affected by click overload or overwhelmed by the sheer number of tools as they rely on more and more sales tools to sell efficiently.
The automobile industry in India can leverage data to deliver next-gen customer experiences and tap into new opportunities.
As the number of data sources marketers use rises exponentially, they must focus on unifying such data for quick, accurate decision-making.
Great digital experiences are key to enhanced customer engagement and greater brand loyalty in the post-pandemic era.
As service organisations in India report increasing use of digital channels to offer customer support, how can they balance the pros and cons of each channel?
User-friendly, automated IT helpdesks help in speedier problem resolution, enabling a more positive employee experience and increased productivity.
An in-depth guide to Customer Acquisition Costs: What it is, why it is essential, how to calculate it, how to reduce it, and how to drive growth.