Salesforce India

For any business, building a community through self-service channels is essential for growth. Here's why we need them to improve customer satisfaction and brand loyalty matter

As the future of work throws new challenges at your business, automation in the workplace and apps like Slack can help you stay updated, relevant, and productive.

A well thought out strategy can help address employee concerns and dispel myths around the process, enabling businesses to embrace digital transformation easily and achieve increased efficiency and productivity

For business growth in an evolving digital commerce landscape, the way to emerge on top is to turn to new online channels and understand what customers expect.

Learn why customer trust matters more than ever across markets and how you can effectively deliver on their expectations to create high-value relationships.

Low code development platforms are now driving rapid digital transformation. They're arguably the future of software development. This article explains why.

An integrated SaaS solution is created to function as a complete unit and ties the different functions more strongly together, enabling it to address the unique requirements of SMBs much better than standalone software applications.

A foundation for a positive customer experience rests on twin pillars of a customer-first philosophy and a trusted CRM platform

With Slack, organisations can combine technology with a human touch to create an engaging and enhanced employee experience, leading to an excellent customer experience as well.

These 5 digital marketing hacks will help you personalise the interactions between your customers and your brand, leading to higher engagement and consequently, higher sales.