Customer service reps face “cancel culture” more and more. Use these EQ coaching tips to increase customer loyalty instead.
author name
Shonnah Hughes
My Background
Shonnah Hughes is the Global Product Growth & Innovation Evangelist at GetFeedback by Survey Monkey and a Salesforce MVP. She is passionate about Tech Equity, Accessibility, Equality and Customer Experience. Find her on Twitter at @SaaSy_Sistah or LinkedIn.
