Customer Journey

A well-designed customer journey map template can help you to map a pathway for leads to improve customer satisfaction & drive sales. Learn how with Salesforce.

What are the top priorities and challenges for marketers as they juggle personalisation and customer privacy? How do they find ways to do more with less in a challenging business environment?

In a world powered increasingly by AI, the responsible uses of AI have become the need of the hour. Here's a blueprint for developing AI that's ethics-based..