A unified customer view provides increased cross-functional visibility and real-time intelligence that service agents need to provide high-quality service, increase productivity and reduce costs.
With B2B ecommerce businesses continuing to be a hot target for cyberattacks, here are some simple ways to safeguard your customer information and prevent data leaks.
Celebrate Labour Day by boosting employee engagement! Learn strategies for improving workplace satisfaction and productivity on this special day.
Discover the power of a data lakehouse to boost your team's efficiency. Explore benefits and use cases in this informative article. Learn more now!
Learn how to leverage revenue operations strategies to optimise sales team performance, improve revenue generation, and drive business growth.
Organizations must ensure that sales reps are not affected by click overload or overwhelmed by the sheer number of tools as they rely on more and more sales tools to sell efficiently.
Automated sales forecasting can help Indian SaaS companies drive enhanced decision-making, revenue planning, and meet sales goals.
Headless commerce is the new tech disruption, especially in sectors like retail and automotive. Successful implementation requires robust in-house tech capabilities. Learn more.
