Digital Transformation

It’s a challenge to stay current as consumers gain new ways to pay. But with the right technology, brands can respond flexibly to changing consumer needs

HDFC proves that integrated cloud-based tools can drive digital transformation and fuel superior customer experiences, scaling services that customers love

The fifth edition of Salesforce State of Sales report highlights the new ways in which salespersons are looking to increase sales, enhance productivity and provide greater customer value in a challenging business environment.

New Year Resolutions for salespeople should be aimed at leveraging innovative technology in greater detail and improving their selling strategy to make it customer-centric.

The claims experience can make or break an insurer’s reputation. Here’s how to resolve claims faster and more cost-effectively.

New year Resolutions for customer service teams should focus on reducing TATs and improving customer experience through quick, efficient resolution across channels.

With global economic headwinds, learn how tech investments can keep businesses afloat and navigate economic uncertainty successfully with digital transformation.

Retailers can secure profit margins amid inflationary pressures by smartly tackling price increases, reorienting supply chain networks, and reworking strategies.

A well thought out strategy can help address employee concerns and dispel myths around the process, enabling businesses to embrace digital transformation easily and achieve increased efficiency and productivity

For business growth in an evolving digital commerce landscape, the way to emerge on top is to turn to new online channels and understand what customers expect.