Predictive and generative AI are part of the daily reality for most sales teams, increasing productivity and empowering sellers to do their best work. The future? Autonomous agents.
Dreamforce (Sept. 17-19) will help you reimagine your customer service strategy in the era of autonomous AI. Here are five things you must do to have an incredible experience.
For three days, our feet barely touched the ground at Dreamforce 2023 in San Francisco. Now, we’re ready to hit the ground running with everything we learned at the AI event of the year.
So what is Dreamforce? The short answer is that it’s the largest software conference in the world. But that doesn’t come close to doing it justice — Dreamforce isn’t like any other conference.…
Conversations are an integral part of business, yet often aren't captured in a natural, detailed way in your CRM. Here's why we're changing that by bringing voice technology to CRM.