Service Cloud 70% of Customers Prefer On-Site Service, Even Now — Is Your Field Service Ready To Deliver? Bill Patterson January 25, 2021 According to Salesforce Snapshot Research, 70% of customers prefer on-site service over video. Get more info here. Customer Service Future of Work Service Service Cloud 7,000+ Service Pros Reveal Insights for Your Next Chapter on Customer Service Mark Abramowitz December 14, 2020 Reach New Customer Service Expectations with Insights from 7000+ Service Professionals Customer Experience Research Future of Work Customer Engagement The Biggest Customer Service Trend of 2020? Phone Support Mark Abramowitz August 10, 2020 Customers now demand support over the phone, and many companies are now challenged to deliver a consistent and quality experience during a pandemic. Here's how to do it well. Service Cloud Communications Customer Service
Service Cloud 70% of Customers Prefer On-Site Service, Even Now — Is Your Field Service Ready To Deliver? Bill Patterson January 25, 2021 According to Salesforce Snapshot Research, 70% of customers prefer on-site service over video. Get more info here. Customer Service Future of Work Service
Service Cloud 7,000+ Service Pros Reveal Insights for Your Next Chapter on Customer Service Mark Abramowitz December 14, 2020 Reach New Customer Service Expectations with Insights from 7000+ Service Professionals Customer Experience Research Future of Work
Customer Engagement The Biggest Customer Service Trend of 2020? Phone Support Mark Abramowitz August 10, 2020 Customers now demand support over the phone, and many companies are now challenged to deliver a consistent and quality experience during a pandemic. Here's how to do it well. Service Cloud Communications Customer Service