Countless organisations across the world trust Salesforce Customer 360 to connect with their customers in a whole new way. With solutions for every business type, company size, and job role, Salesforce Customer 360 is a one-stop solution for companies embarking on a digital transformation journey.
But digital transformation is only as successful as digital adoption. Many companies struggle to reap the benefits of their digital transformation initiatives because the newly introduced tools and technologies sometimes are not widely adopted across the organisation. And this could happen for different reasons – employees may fail to see value in a tool, legacy systems may continue to exist alongside new solutions, or the digital transformation strategy may fail to align with the organisation’s business goals.
So how can you systematically plan for and put in place a robust digital adoption strategy?
Digital is the way forward! To be future-ready, companies spend a lot of time, money, and effort in choosing the right technology and solutions for their digital makeover. The right digital adoption strategy can be a game-changer.
Salesforce recommends a step-by-step strategy that seamlessly involves, engages, and gets the most out of products, people, and processes. To know more on how to drive digital adoption in your organisation, click here.
