Salesforce brings together AI agents, unified data, and best-in-class CRM apps together on one integrated platform to help you grow customer relationships. Discover why we’ve been ranked #1 for CRM Applications based on IDC 2024 H1 Revenue Market Share Worldwide*.
* Source: IDC, Worldwide Semiannual Software Tracker, October 2024. CRM market includes the following IDC-defined functional markets: Sales Force Productivity and Management, Marketing Campaign Management, Customer Service, Contact Centre, Advertising, and Digital Commerce Applications.
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