Chapter 4
Here’s why Salesforce is the #1 CRM for growing businesses.
Salesforce is the #1 intelligent CRM platform for businesses of all sizes. Recognised by industry analysts and by leading user review organisations as the market leader for CRM technology, Salesforce provides out-of-the-box solutions that let growing businesses easily implement cutting-edge technology and connect all of the solutions that are important to them. On average, customers using Salesforce CRM have seen 38% faster decision-making, a 25% increase in revenue, and a 35% jump in customer satisfaction.*
![G2 Crowd CRM Leaders Quadrant](http://www.salesforce.com/content/dam/web/en_us/www/images/campaign/what-is-crm/g2crowd-smb-grid-crm-spring-2017.jpg)
![](http://www.salesforce.com/content/dam/web/en_us/www/images/campaign/what-is-crm/sales-cloud-watch-demo-6.jpg)